HOW TO CONTACT CAFÉ VALENCIA:

Your comments are important to us. We will respond expediently to your request or inquiry. Just keep in mind before you contact us, to check our section on “Frequently Asked Questions (FAQ)” and “Tips for making coffee”, perhaps you’ll find an answer to your inquiry. Otherwise we will be more than glad to assist you.

Call our customer service center toll free at 1-866-369-4170 Monday - Friday 9:00AM to 5:30PM Eastern Standard Time.
Feel free to call at any time. If you are connected to our voicemail, please do not hang up. Leave your name and telephone number and we will call you back.

We are located at:

WeatherWorks Inc.
CAFÉ VALENCIA
2470 NW 102 Place /Suite 201-1,
Doral, FL. 33172

You can write to:

WeatherWorks, Inc.
CAFÉ VALENCIA
P.O. Box 226186
Doral, FL. 33122-6186

E-mail us at: customerservice@weatherworks.net

Normal wear of parts, damage due to negligence or misuse, incorrect voltage or current application, or other use contrary to that noted in manual instructions, disassembly, alteration or damage caused by unauthorized service, breakage of glass or window components are not covered under this warranty. WeatherWorks® shall not be liable for any incidental or consequential damages for breach of any expressed or limited warranty on this product.